Shannen & Sarah
When my partner Sarah and I decided we wanted to build our first home almost 2 years ago, we had absolutely no idea what we were getting ourselves into, or even where to start. Luckily, Sarah's work mate had gone through a broker by the name of Carrie from Up Loans, and so eagerly recommended her! I contacted her with our plans, and with a quick response detailing everything we initially needed to know (Including best loan offers at the time etc.), Carrie found herself dealing with someone (myself) that needed to know EVERY minor detail and needed to know ALL the ins and outs of our loan.
After countless questions, countless phone calls, countless bank trips, countless signatures and countless emails (Mostly from me) Carrie stood strong and still delivered concise and extremely easy to understand information that I could feel at ease with. So good, in fact, I could probably walk someone through their first loan! (Unless I had to deal with myself, of course).
Almost 2 years down the track, we have purchased our land, and our home is almost built. Carrie has been nothing short of fantastic, and would definitely recommend her to anyone looking for a broker.