Administration Super Heroes, in no particular order…
Ella
Ella is not just the beautiful face in the mural on the side of our building, although that is pretty cool, she is also an absolute gun… at everything! Ella joined the Up Loans team mid 2020, right in the middle of the years craziness, as an administrative assistant to Kirsty. With years of customer service experience under her belt, Ella loves helping our clients with all their property needs – she especially loves seeing the excitement of first home buyers, as she is hoping to be one herself this year! Ella likes to travel her home state camping and hiking (even though she has a terrible fear of heights) and we’ve heard that Ella and her partner Elliott may or may not have hiked Cradle Mountain around 10 times one year…! Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loan’s written and team member contributions.Ella chose: Starlight Children’s Foundation
Sally
Sally’s role is to help get our files from approval to settlement as quickly and as smoothly as possible. She has 25 years of banking experience, from branch banking through to coaching and supporting managers and teams. Her passion is helping others and finds nothing more rewarding than making a positive difference to our clients. Her other (slightly more exotic) passion is Scuba Diving, particularly scuba diving with the elusive Leafy Sea Dragon! Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loan’s written and team member contributions.Sally chose: Break the Boundary
Dave
Dave joined the Up Loans team mid 2018, and his attention to detail and solution focused attitude have meant he has fast become an integral part of our loan processing team. In his spare time Dave enjoys spending time with his pets and reading. Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loan’s written and team member contributions. Dave chose: Bantay Bata
Jorja
Jorja joined the Up Loans team in mid-2022. In her spare time, she enjoys going camping on the beach at Bellingham, playing football and taking her dog Freddie for walks. Jorja has snorkelled the Great Barrier Reef and really enjoys the outdoors. She also enjoys spending quality time with friends and most of all her family, going to the beach or just spending time around home. Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loan’s written and team member contributions. Jorja chose: Dementia Australia Research Foundation
Angelique (Head Of Operations)
Once upon a time, many moons ago Ange kicked off her working career in banking at the age of 16 and has worked in the Finance Industry for over 30 year. Working in various roles at Trust Bank, Bank of QLD, Bendigo Bank, Commonwealth Bank and MyState Bank – absolutely loving being a part of a team and working together with a passion to “help each other” whether that be customers, colleagues, business partners. Outside work, loves spending time with her family – proud mum having 2 boys who love their football and work hard to be the best they can be, supporting Oliver and Ryley chase their dreams and goals. Adam and Ange travel quite frequently to Melbourne/Interstate to watch them play and spend family time together. Another passion is spending time as part of the Tour de Cure Australia family, raising awareness and funds for cancer research. Having been involved since 2014 and loves supporting the cause as we need to find a cure for this hideous disease. Also loves riding her bike any chance she gets which Ange says “keeps me sane, fit and healthy”. Being a part of the Tour de Cure Signature tour where we ride from town to town spreading the message along with donating funds to cancer research within that community. Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loan’s written and team member contributions. Ange chose: Tour de Cure
Eliza
Eliza joined Up Loans in mid 2021 as a broker assistant to Carrie. She comes to Up Loans with a wealth of knowledge after spending five years in a local Conveyancing firm practicing in all areas of property transfer – in fact the Up team have been dealing with Eliza for years as she assisted their clients to make their settlements as smooth as possible. Excitingly, Eliza purchased her first home at the very fresh age of 19 years old and was able to experience Up Loans as a client. She also built her second home (starting the process at a whole 21 years old!). Then to top it off because she never does anything in halves in December 2021 Eliza had a beautiful little baby boy and left us briefly to partake in her next big venture as a mum! Thankfully, she is now back in full swing and we’re so grateful to have her back! Outside of work you’ll find Eliza doing all of the crazy things that come with being a new mum along with spending as much time as she can with her partner while he is being the best part time stay at home dad or in the backyard STILL landscaping the new house – oh the joys of building! Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loan’s written and team member contributions, Eliza chose: Tassie Mum’s
Vel
Vel has been doing back office work for the mortgage industry for eight years. Besides being a mother of two, she is also a wife. In her spare time, she enjoys spending time with her family and planning vacations. As our world becomes increasingly virtual, Vel believes it’s refreshing to get outside. Thus, she also enjoys exploring the outdoors, especially at the beach. As a person, she would describe herself as positive and enthusiastic. Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loan’s written and team member contributions. Vel chose: Book Nook
Rose
Prior working to Up Loans, Rose has been in local banking and financing institutions for 10 years. With the guidance of our Brokers, Rose help clients with their repricing saving hundreds of thousands of dollars in interest repayments for them in the first few months of them starting. She loves to travel and visit her family during long holidays. Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loan’s written and team member contributions., Rose chose: Batanes General Hospital
Katie
Katie comes to Up Loans team with an extensive customer service and administration background. An Ex-Travel Agent, her passion (second to travel!) is helping clients achieve their goals and making their dreams come true. In her spare time she loves hanging out with her family and their Alpacas Pablo & Alberto on their small hobby farm, or having fun at the beach, fishing and camping… always with camera in hand. Charitable Donation: Each month the Up Loans team chooses to make a charitable donation based on the number of loan’s written and team member contributions. Katie chose: Make-A-Wish
Lexi
Lexi joined the Up Loans team in mid-2023 however Lexi has been working since 2013 as a customer service representative in the Business Process Outsourcing industry. Lexi has worked in various parts of the financial industry such as accounts, order-taking, car rental, sales, and technical support. After giving birth to her son, Lexi decided to leave work in the BPO world and start to pursue freelancing work (remotely) in 2020 so that she could take care of and monitor the milestones of her little one. Lexi says that this is the best decision that she has ever made since she is still able to work while fulfilling her duty as a mother at the same time.