I can highly recommend Carrie Twine and the whole Up Loans team. Their assistance with refinancing a property was exceptional. The team was always responsive, the process was clear and stress-free, and they negotiated a great rate with the exact loan features I was looking for — making everything as smooth as possible from initial contact through to settlement. Special mention to Abbey for her patience and very clear, timely communication. This is a team of professionals who will go above and beyond to help. It was obvious that the relationship Carrie has with the lending team at the bank greatly assisted my application and resulted in a great outcome. I will entrust Up Loans with all my future mortgage requirements.Joshua