With over 30 years in the finance industry, Ange has brought her passion for teamwork and helping others to roles at Trust Bank, BOQ, Bendigo, CBA, and MyState. When she’s not empowering clients and colleagues, you’ll find her traveling interstate with her husband, Adam, to cheer on their two football loving boys, Ollie and Ryley. Ange is also deeply dedicated to the Tour de Cure Australia family, hopping on her bike whenever she can to raise vital funds for cancer research. For Ange, cycling isn’t just a passion that supports a great cause, it’s also what keeps her sane, fit, and healthy!
Abbey Balym
Settlements Administrator
Coming from a background in customer service, Abbey’s strengths are in assisting our clients with their enquiries and building excellent relationships with them. Her role in the admin team allows her to do just this, which is something that she loves. Abbey’s goals for the future are to pursue a career in business, and the skills she gets to learn with the team here help her grow on that path!
Outside of work hours, Abbey is a passionate artist who loves to draw and keenly follows the creative work of poet Rupi Kaur who she would rate as her favourite author.
Tamra Tapsell
Administrator
Tamra has worked alongside all of our senior brokers throughout her time at Up Loans, bringing an incredible work ethic while balancing life as a devoted mum to her two wonderful kids.
With more than 20 years of customer service experience, Tamra is passionate about making every client feel supported throughout their home loan journey.
Having experienced the excitement of buying her own first home, Tamra especially loves celebrating that milestone with our clients, knowing just how life-changing it can be.
When she’s not helping clients or keeping the team organised, you’ll find Tamra spending time with her family, tackling DIY projects with her husband, or out running with plenty of encouragement from Carrie, Keisha and Sam.
Emma Humphries
Administrator
Emma is the heartbeat of our customer experience. With a career built on a genuine passion for helping people, she thrives on turning what can be a stressful process into a smooth, positive journey for every client.
When she’s not hitting goals at work, she’s likely hitting boundaries on the cricket field, a sport she’s loved and played for years. Off the pitch, Emma loves unwinding with her fiancé, Thomas, and their adorable fur baby, Poppy.
Ella Hart
Administrator
Ella is not just the beautiful face in the mural on the side of our building, although that is pretty cool, she is also an absolute gun… at everything! With years of customer service experience under her belt, Ella loves helping our clients with all their property needs – she especially loves seeing the excitement of first home buyers, as she is hoping to be one herself this year! Ella likes to travel her home state camping and hiking (even though she has a terrible fear of heights) and we’ve heard that Ella and her partner Elliott may or may not have hiked Cradle Mountain around 10 times one year!
Rose Hornedo
Loans Administrator
Rose had been working in local banking and financing institutions for a full decade prior to joining our team at Up Loans. Rose spends a huge part of her time at work helping our clients with their repricing, battling with the banks and running valuations to ensure that their rate is as sharp as possible. Her work in this area has ended up saving hundreds of thousands of dollars in interest repayments for our clients in only the first few months of her starting in this role, and she’s not slowing down any time soon! Rose loves to travel and visit her family during long holidays.
Steve Caliboso
Loans Administrator
Steve started his career in finance as a customer service representative with one of the major lenders in Australia in 2013, then transitioned as a loan admin in the brokerage industry in 2019. With over 10 years in the finance industry, Steve brings a wealth of knowledge and a deep understanding of the mortgage process.
Outside work, Steve enjoys spending time riding his bike or running. He also loves travelling with his partner and spending time with his 2 cats.
Dave Fabicon
Loans Administrator
Dave joined the Up Loans team early on in our business’s history, and is one of our longest-standing team members. With his attention to detail and solution focused attitude, Dave has fast become an integral part of our loan processing team. In his spare time Dave really enjoys spending time with his pets and reading.
Ivy Noble
Loans Administrator
Ivy began her career in 2016 as a Customer Service Representative with Westpac and transitioned into a Loan Administration position in the brokerage industry in 2021.
Beyond her career, she is a proud mum to two beautiful daughters who inspire her every day. She loves cooking for her family and travelling together to explore new places and create priceless memories. She believes in balancing professional growth with family life, making the most of every opportunity to learn, connect, and enjoy life’s special moments.
